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FAQ

  • Q How can we cooperate with you?

    A If you are a dealer, contractor, owner, etc., you are welcome to E-MAIL us through our independent website contact information, fill in the relevant information, leave your contact information and cooperation intention and other content, our business team will contact you as soon as possible to discuss further cooperation details with you. Including cooperation mode, policy support, product supply and other aspects of matters oh, look forward to working with you to win.
  • Q Can I visit your factory?

    A Sure, we welcome customers to make an appointment to visit the factory. You can make an appointment in advance through the online reservation function of our independent station, or call customer service, E-MAIL and other ways, when we will arrange a special person to accompany you video or directly to the factory to visit the production workshop, showroom and other areas, so that you can intuitively understand the production process and quality assurance of our doors and Windows.
  • Q Can special sizes or shapes of doors and Windows be customized?

    A Yes, we provide customized services and can make special sizes and shapes of doors and Windows according to your specific requirements. You only need to provide the detailed size and design requirements, our professional team will create your own door and window products.
  • Q What series of doors and Windows do you have?

    A We have a variety of series of doors and Windows products, such as modern simple series, European classic series, Chinese style series, etc., to meet the aesthetic needs of different customers. Each series has its own unique design characteristics, for example, the modern simple series focuses on simple lines and smooth modeling, while the European classic series shows an elegant and gorgeous style.
  • Q How is the sound insulation of your doors and Windows?

    A We pay attention to the improvement of the sound insulation performance of doors and Windows, through the selection of appropriate sound insulation materials and optimization of product structure, so that doors and Windows can effectively block the introduction of external noise. Such as the application of multi-layer insulating glass, sound insulation cotton and other materials, as well as the sealing design of doors and Windows, can help improve the sound insulation effect and create a quiet and comfortable indoor environment for you.
  • Q How is the energy saving effect of your door and window products?

    A Our doors and Windows have excellent performance in energy saving, such as the use of broken bridge aluminum doors and Windows, which have excellent thermal insulation performance, can effectively reduce the transfer of indoor and outdoor heat, and reduce the energy consumption of air conditioning and heating. At the same time, with high-quality sealing strips and insulating glass, further improve the thermal insulation performance of doors and Windows, for you to save energy costs.
  • Q Do you have product certification?

    A Yes, our products are currently compliant with Australian standards, and we will also test and certify your required products if you require.
  • Q How about the quality of your products?

    A
    We have a strict control process from raw material procurement, production and processing to quality inspection. Raw materials are from high-quality suppliers, and advanced equipment and processes are used in the production process to ensure the accuracy and quality of products. In addition, our door and window products have passed the relevant qualification books and reputation brands.
    A. Aluminum all European design, all for broken bridge material. High hardness, tensile distortion resistance, high safety, 10 years warranty.
    B. Door and window hardware: Ten years warranty.
    C. Surface treatment process: The raw materials are originally imported powder spraying and fluorocarbon spraying (15 years warranty, in addition to human factors, no decolorization, no paint off, color difference within 10%).
    D. Glass: The top of the glass is made of automotive grade hollow tempered vacuum glass, such as: 4SG glass warranty 25 years.
    E. Sealing rubber strips are European standard extruded EPDM rubber strips (aircraft, high-speed rail adopts sealing rubber strip brand, environmental protection products), with aging resistance, ozone resistance, good weather resistance and other advantages, quality assurance 20 years.
  • Q How long is your production time?

    A Within 45 days after the deposit and drawings are confirmed.
  • Q How do I find out your prices?

    A
    Prices are based on the buyer's specific requirements, so please provide the following information to help us quote you an accurate price.
    1) Construction drawing/window plan, showing window size, number and type;
    2) Frame color;
    3) Glass type and thickness (single, double, laminated or other) and color (transparent, colored reflection, low radiation or other, with or without argon).
  • Q Are you a factory?

    A
    Yes, we have 200,000 square meters of production base, more than 600 employees of doors and Windows manufacturing plant.
    We have our own independent production workshop, advanced production equipment and experienced professional team, from the strict screening of raw materials to the careful production of doors and Windows, every link is strictly controlled, committed to creating high-quality doors and Windows products for you, welcome to learn more about us.

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